Career Opportunities

The MBA Tour is looking for an Area Manager:

  • Reports To: Managing Director
  • Job Level: Manager
  • Department: GMAC Connect
  • FLSA Status: Exempt
  • Location: Concord, MA
  • Position Type: Full-Time

The Area Manager is responsible for supporting and managing full-time client relations and market development for North America; and being a Tour Leader for domestic and international tours

  • Manage client university relationships with an agreed portfolio of top business schools across North America for TMBAT, including development and engagement strategy with MBA marketing and admissions directors.
  • Survey clients and MBA students to monitor appropriateness of current services and programs.
  • Be the main conduit of information between assigned schools and TMBAT; Includes development of tour-related publications, communication of optional activities to tour attendees, and collecting feedback, etc.
  • Maintain a deep understanding of TMBAT products and services and client use of those services.
  • Stay current with world events that impact demand for MBAs in different countries and regions.
  • Research and further develop database of North American clients and partners assisting with international tours.
  • Identify key admissions consultants, test prep centers, and key players in the media and press and cultivate relationships.
  • Provide insight and support development of new programs or enhancements to our offerings that address client needs.
  • Travel and lead tours; Includes planning and executing events and activities while on tour and training junior tour leaders; Activities include assisting with tour communications to schools, coordinating production and organization of tour-related materials (e.g., registration materials), developing and updating tour itinerary and working with the tour leaders and Events Senior Manager on tour logistics; Manage set-up of events and coordinate on-site registration with local contractors.
  • Establish a close working relationship with colleagues in GMAC Connect product teams and GMAC Market Development to address the needs of client schools proactively.
  • Ensuring CRM database updates on an on-going basis.
  • Website maintenance and updates to tour member’s web pages.
  • Bachelor’s degree, preferably in business.
  • Minimum of 4 years of commercial experience in account management, preferably in a knowledge-based professional services sector; Or equivalent combination of education, skills, and experience.
  • Superior analytical skills and ability to prioritize objectives.
  • Self-starter and motivated to work both independently and collaboratively within a small team.
  • Friendly and outgoing personality.
  • Strong networking skills.
  • Exceptional verbal and written communication skills; Strong attention to detail, with a keen focus on quality.
  • Comfort with multi-tasking.
  • Authorized to work in the United States.
  • Fluent English.
  • Ability to travel up to 40% of the time, domestically and internationally.

The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • MBA.
  • Knowledge of the higher education industry.
  • Fluency in other languages.

Please submit a resume & cover letter to jobs@thembatour.com.

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